Ops Care is the in-house tech function you can't yet afford to hire: I keep your systems alive, fix what breaks, and ship you something new every month. On Standard and Pro, the first build is included in your plan and lands inside your first 60 days. No separate build invoice, no deposit.
From $750/moFirst build inside 60 daysMonth-to-month after the first six months
Your system stays alive. I fix what breaks, and you get a one-page leak report every month.
Monitoring on the systems I built you
Fixes for anything that breaks
Up to 1 hour of small changes each month
Monthly one-page leak report
No build slot here, so no build to price up. The value is uptime: a dead booking form or a broken automation caught and fixed before it quietly costs you a job, plus a monthly report so nothing rots in the background.
For when it's working and you want to keep it that way. Month-to-month, 30 days notice either side.
Everything evolving, every month, with me across all the software you run.
Everything in Standard
Monthly 60-minute ops review call
Direct line · me on WhatsApp
A plan for everything tech in the business, reviewed with you monthly
That monthly build would cost $1,500+ on its own, and in any month it can be Never Miss a Call or an SEO round instead; it still lands inside the plan. Pro adds the monthly review call, the WhatsApp line and the whole-of-setup plan on top, in the same monthly amount.
For owners who want me across the whole setup, month to month. Six months first, build inside, then month-to-month.
Every ticket is me. Your support number rings my phone.
02
Not a hostage situation.
After the first six months you cancel with 30 days notice. Your data, credentials and platform accounts leave with you, exportable any day.
03
Not a licence to nowhere.
The software is mine and I keep it running; that is the deal. If you ever want the source outright, there is a buyout price in writing from day one.
04
Not a discount on hourly work.
It is a commitment to keep your system evolving. On Standard and Pro, something new ships every month, without a new quote every time.
● HOW IT FITS TOGETHER
Audit. Build. Keep it evolving.
01
Tech Leak Audit
Free 30-minute call, written finding inside 48 hours. Three prioritised fixes and a 30/60/90 plan. That plan is the first quarter of your Ops Care roadmap.
02
First build ships
On Standard and Pro, the first system is designed and shipped inside your first 60 days. Fixed scope, in writing, same as any standalone build.
03
It keeps evolving
Monitoring, fixes, and one new automation or small build every month. A one-page leak report tells you what leaked, what got fixed, and what is next.
● FAQ
Questions owners ask about Ops Care.
Can I start with Ops Care without buying a build first?+
Standard and Pro include the first build inside your first 60 days, so most new clients start there; there is nothing to buy first. Lite is for systems I have already built, so it only makes sense after a build exists.
What's the difference between Standard at $1,500/mo and just buying a $1,500 build?+
Six months of Standard is $9,000 and includes the build (shipped inside 60 days), plus five more monthly ships, plus everything staying alive, plus same-business-day response. The build alone is $1,500 once, and then it's yours to maintain. One is a purchase; the other is a tech department.
What if I want to pause?+
Talk to me. If your work is seasonal we set the plan up around that from the start rather than pretending every month looks the same.
What happens to the software if I cancel?+
Your data, credentials and platform accounts are yours and leave with you, exportable any day. The application itself is licensed: it keeps running while a hosting subscription is in place, or you can buy the source outright at the price written into your agreement from day one.
Do you take on Ops Care outside Victoria?+
Yes. Delivery is remote across Australia; on-site visits are a Victoria thing. Most of Ops Care happens in your systems, not your driveway.
Can I upgrade or downgrade tiers?+
Yes, at any month boundary. Downgrades below Standard wait until the first six months are done if your first build shipped inside it.
Is there a minimum term?+
Lite: none, month-to-month from day one. Standard and Pro with the bundled first build: six months, then month-to-month with 30 days notice either side.
● THE EASIEST PAID START · AI RECEPTIONIST
Not ready for a full build? Start with Never Miss a Call.
An AI receptionist answers the calls you can't, in your business's name, works out the job and captures the lead. If it can't pick up, the missed-call text-back still fires with your booking link. Live on the number you already have. It is the quickest paid win, and it is free on Ops Care Standard and Pro.
$165/mo inc GST, free on Ops Care Standard and Pro. If it doesn't catch you a job in your first 30 days, you don't pay that month.
One price, month to month. No lock-in, no setup fee, cancel any time. See how it works
call-demo.boltonops.com.au
Coastline ElectricalIncoming call · AI answering
You're through to the AI assistant. What's the job?
Switchboard keeps tripping, lost half the house.
Sounds urgent. Best number to call you back on?
Lead captured · Switchboard tripping · Geelong · High
● FREE · 30 MINUTES · YOURS TO KEEP
Not sure which tier? Start with the audit.
A 30-minute call and a written finding inside 48 hours. If Ops Care is the right move, the finding becomes your first roadmap. If it isn't, you keep the report and we shake hands.