Everything I've written down, in one place.
Straight answers on trades admin, the gaps around your job app, where AI actually helps, and the original data behind all of it. No affiliate links, no vendor spin, no listicles written by someone who's never run a trade business. Start with the cluster closest to what's bleeding, then follow the specific article.
Fixes for trades admin
The admin that costs owner-operators their nights and weekends, each as its own question with a specific fix that does not mean migrating your whole business. Start at the Fixes hub.
- How do I stop missing calls as a tradie?
- How do I get quotes out the same day?
- How do I know if a job is profitable mid-job?
- How do I stop losing Fridays to admin?
- How do I put online booking on my trades website?
- How do I give property managers a portal and a paper trail?
Gaps around your job app
ServiceM8, Tradify and Simpro are good tools with the same blind spots. Where each one stops, and what to bolt on instead of switching. Start at the job-app gaps hub.
- Outgrown ServiceM8? Your real options.
- When Tradify stops scaling.
- Simpro alternatives for under 20 staff.
- ServiceM8 vs Tradify.
- Tradify vs Simpro.
- Build vs buy a client portal.
AI for tradies
AI from an operator, not a vendor: what genuinely speeds up quoting, booking and admin, what is hype, and where it falls over on a real job. Start at the AI for tradies hub.
- AI quoting for electricians.
- AI booking agents for tradies.
- AI vs hiring an admin.
- What AI can't do in a trades business.
Research and data
Original, measured numbers from two field-service businesses and an audit tool that has scored a real corpus of Victorian trades websites. Published with methodology and sample size, and downloadable. Start at the research hub.
- The State of Trades Admin, 2026. The flagship field report and dataset.
- I checked 48 Victorian trades websites.
- Why the first tradie to respond usually wins the job.
Not sure where to start?
Run the free Tech Leak Check on your own site in 60 seconds and it will point you at the leak worth reading about first. Or book the Trades Tech Leak Audit: 30 minutes, a one-page written finding, and I will tell you which fix is worth doing first.
Not sure what fits your shop? Ask me, not a sales rep.
A 30-minute Tech Leak Audit and a one-page written finding inside 48 hours. Three prioritised fixes, no pitch, and the report is yours either way.